CityConnect
CityConnect is a smart city engagement platform that makes it easier for citizens to connect with local government services. It not only provides access to services but also encourages people to actively take part in improving their community with social features, AI support, and fun reward systems.
Problem
People often struggle to quickly and transparently access government services. Complaints may take too long to resolve, updates are rarely shared in real time, and citizens don’t feel much involved in local decision-making.
Solution
CityConnect creates one simple digital platform where citizens can raise and track complaints, access services, and contribute to community improvements. With features like AI-based complaint checks, social-style updates, and gamified rewards, it ensures faster resolutions, more transparency, and stronger citizen participation.
Features
- •A public feed like social media showing all reported issues for better transparency
- •AI checks complaints before sending them to the right department
- •Track service requests live with real-time status updates
- •Submit digital documents for completely paperless processing
- •Chat directly or get instant answers from an AI assistant
- •Join community discussions and share suggestions in comments
- •Take part in daily civic tasks that encourage community involvement
- •Leaderboard to highlight top active citizens
- •Earn coins and redeem them for rewards in a benefits store
- •Fully mobile-friendly and accessible design